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What Will Optometry Practices Look Like Post-COVID?

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COVID-19’s rapid sweep across the country has forced optical practices to make rapid clinical management decisions. Some optometrists temporarily shuttered their businesses due to the pandemic, while others began to offer emergency appointment services and telehealth. 

As mandatory restrictions begin to lift in many locations, optometrists are beginning to open their doors for routine care. But this time around they will implement strict social distancing guidelines and take unprecedented precautions to limit the spread of infection. 

Some of the Changes You Should Expect to See

1) Signage throughout the office spelling out new steps and protocols to ensure maximum safety for staff and patients alike.

 

2) Social distancing will be the new norm. Packed waiting rooms will be a thing of the past. Instead, clinics will be spacing out seating to reduce capacity and scheduling in longer intervals to minimize patient interactions. Some clinics may ask patients to wait in their cars until they receive a text message from the office stating that they can come in.

 

3) Certain practices will require appointments for individuals to see and try on the array of frames and sunglasses at the dispensary. Bookings will be in 15-20 minute increments, accessed by one individual at a time.

 

4) Methods will be introduced to decrease the number of surfaces a patient touches. This will include leaving the clinic's front door open (or replacing it with a motion-activated door), facilitating cashless payments, and encouraging patients to fill out registration forms online.

 

5) Patients who aren’t feeling well or who have been in contact with someone who is ill will be asked to reschedule their appointment two to three weeks in the future.

 

6) Measuring one's temperature at the entrance will become commonplace — this goes for both staff and patients. Though not the most reliable screening tool, as those who are asymptomatic can still spread the virus, it will identify some people who aren’t well.  Anyone registering 100.4° or above will be sent home.

 

7) There will be more time between appointments, to allow the staff to thoroughly clean and disinfect before and after each patient’s visit.

 

8) Many eye practitioners will be wearing safety goggles and face masks, particularly during any up-close contact with the patient. Patients may also be asked to wear masks.

 

9) Individuals with suspected ocular infections will be put in a special containment area.

 

10) Practices will frequently wipe down any patient area, including chairs, counters and doorknobs. Every exam room will be completely disinfected between appointments. In the dispensary, frames will be promptly disinfected after patients touch them.

 

11) Patients will be requested to wash or disinfect their hands upon entering the office and when entering different rooms. Vision Care Consultants in St. Louis has strict hygiene and sterilization protocols in place to prevent the spread of COVID-19 and other infections. 

 

If you're dealing with a vision or eye health issue and need to visit Vision Care Consultants, or if you would like some more information on how we have adapted our practice due to COVID-19, please don't hesitate in contacting us. We'll be happy to assist you however we can.

 

Vision Care Consultants serves patients from St. Louis, Missouri.

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VISION CARE CONSULTANTS COVID-19 CDC COMPLIANCE STATEMENT

Eyecare services are currently available for you, your children and family. However, please consult our Google Business page or call us for our current hours of operation. We want to advise you about the procedures and efforts that we are making to address the challenges regarding COVID-19/Coronavirus. (Read more)

Our efforts you can expect at our practice:

  • Staggered appointment times with minimal to no wait times in our reception area. Patients may also check in and wait outside in their cars to be called in for exam.
  • Following guidelines based upon medical evidence and closely monitoring the guidance from the Centers for Disease Control (CDC).
  • Educating our doctors and staff on preventative measures provided by the CDC with daily staff meeting updates.
  • Increasing the frequency and extent of our cleaning practices, such as additional wipe downs of all hard surfaces including the front desk, examination rooms after every exam and additional cleaning for all “patient touch points” (door handles, eyeglasses, counter tops, and other high-touch surfaces).
  • Providing additional resources that are available to patients and employees including hand sanitizers, extra soap and paper towels at all sinks and restrooms.
  • Implementing heightened sanitation and hand-washing procedures for all staff.

OUR PATIENT REQUEST:

  • Only bring scheduled patients to the office (1-Accompanied adult per minor or elderly patient).

  • If you recently traveled to any of the high risk countries within the past 30 days, please, delay & reschedule your appointment for 30 days after you returned from your travel.

  • If you have any flu-like symptoms (fever, chills body aches, & trouble breathing), please, delay your appointment for 30 days.

  • If you are experiencing any of the symptoms listed above, and you arrive at our office, we will kindly ask you to leave & reschedule your appointment

  • Please notify us as soon as possible if you need to reschedule your appointment. This allows us to release your reserved time to another patient.

With appropriate precautions we will together address this challenge and modify behaviors that will make us better prepared to face such challenges in the future. Thank you for your cooperation.

Sincerely,

Dr. Brawley, Dr. Friederich, Dr. Seibel, Dr. Wehner & Staff at Vision Care Consultants