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Why You Shouldn’t Visit the ER for Eye Emergencies During COVID-19

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On April 22, the American Optometric Association (AOA) urged patients with emergency eye care needs to get in touch with their local optometrist prior to seeking treatment in hospital emergency rooms. Doing so not only eases the burden on emergency departments but also helps prevent the spread of COVID-19. 

What Is Considered an Eye Emergency?

Most eye-related conditions can be treated in an outpatient optometry office or clinic. Emergency eye care includes, but is not limited to, urgent clinical advice or intervention for eye injuries and conditions that entail a foreign object in the eye, chemical burns, a sudden change in vision, flashes and floaters (which might suggest a retinal detachment), contact lens discomfort, red eyes and any other problems or symptoms that may impact or interfere with daily activities. 

Prioritizing Your Eye Care Needs During COVID-19

During the coronavirus outbreak, we have been going above and beyond to ensure that people are receiving the emergency eye care they need. 

 

Patients should first contact Vision Care Consultants for guidance and potential treatment prior to heading to an overwhelmed hospital emergency room. Dr. Brawley can assess the level of care the patient needs—whether it's telehealth or urgent care that requires a visit to the eye clinic or, in severe cases, even the emergency room. 

 

This will ensure that patients get prompt treatment while allowing hospitals to conserve their resources for the current pandemic. In fact, research has shown that treating eye emergencies at eye doctors' offices can potentially divert 1.4 million patients away from emergency rooms per year.

 

While we have closed our store for routine appointments, Vision Care Consultants at St. Louis continues to provide emergency care for those who need it. We'd like to reassure our patients that we are here to help with anyone’s emergency eye care requirements – for both for new and existing patients.

 

 

References:

 

https://www.visionmonday.com/eyecare/coronavirus-briefing/crisis-response-tactics/article/aoa-cautions-patients-against-avoidable-er-visits-for-primary-eyecare-services-during-covid19-pandemic/

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VISION CARE CONSULTANTS COVID-19 CDC COMPLIANCE STATEMENT

Eyecare services are currently available for you, your children and family. However, please consult our Google Business page or call us for our current hours of operation. We want to advise you about the procedures and efforts that we are making to address the challenges regarding COVID-19/Coronavirus. (Read more)

Our efforts you can expect at our practice:

  • Staggered appointment times with minimal to no wait times in our reception area. Patients may also check in and wait outside in their cars to be called in for exam.
  • Following guidelines based upon medical evidence and closely monitoring the guidance from the Centers for Disease Control (CDC).
  • Educating our doctors and staff on preventative measures provided by the CDC with daily staff meeting updates.
  • Increasing the frequency and extent of our cleaning practices, such as additional wipe downs of all hard surfaces including the front desk, examination rooms after every exam and additional cleaning for all “patient touch points” (door handles, eyeglasses, counter tops, and other high-touch surfaces).
  • Providing additional resources that are available to patients and employees including hand sanitizers, extra soap and paper towels at all sinks and restrooms.
  • Implementing heightened sanitation and hand-washing procedures for all staff.

OUR PATIENT REQUEST:

  • Only bring scheduled patients to the office (1-Accompanied adult per minor or elderly patient).

  • If you recently traveled to any of the high risk countries within the past 30 days, please, delay & reschedule your appointment for 30 days after you returned from your travel.

  • If you have any flu-like symptoms (fever, chills body aches, & trouble breathing), please, delay your appointment for 30 days.

  • If you are experiencing any of the symptoms listed above, and you arrive at our office, we will kindly ask you to leave & reschedule your appointment

  • Please notify us as soon as possible if you need to reschedule your appointment. This allows us to release your reserved time to another patient.

With appropriate precautions we will together address this challenge and modify behaviors that will make us better prepared to face such challenges in the future. Thank you for your cooperation.

Sincerely,

Dr. Brawley, Dr. Friederich, Dr. Seibel, Dr. Wehner & Staff at Vision Care Consultants